tag:blogger.com,1999:blog-218353015398884058.post5749817517675202456..comments2008-11-29T12:53:09.003-06:00Anne Adrianhttps://profiles.google.com/117576504552045485952noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-218353015398884058.post-16180583104557845282008-11-29T12:53:00.000-06:002008-11-29T12:53:00.000-06:00Lynette,<BR/><BR/>Your are right about approaching "in person" opposing views with professionalism, credibility, and appropriately.<BR/><BR/>I don't mean to imply that it is appropriate to ignore opposing views in the online environment. In fact, I encourage people to address opposing views. <BR/><BR/>However, the general suggestion is to ignore trolls. The purpose of trolls is invoke emotion and divert the purpose of the discussion, thus ignoring trolling attempts maybe best. New bloggers may feel more comfortable ignoring them rather than engaging them.<BR/>However, there are alternative ways of addressing trolls. <BR/><BR/>In face-to-face conversations that invole important issues, we should also address opposing views. However, when emotions run high, then we should back away from the emotion and continue the conversation keeping the purpose of the discussion in mind.<BR/><BR/>I like your point about listening. Often we don't see the web as a place to listen, but the web gives us great way to listen and learn from others, and of course, provide alternative views.<BR/><BR/>Lynette, thanks for your comments.Anne Adrianhttp://www.blogger.com/profile/10353479928793096415noreply@blogger.comtag:blogger.com,1999:blog-218353015398884058.post-74391809476219479252008-11-29T09:49:00.000-06:002008-11-29T09:49:00.000-06:00Anne,<BR/>I think about what you said as applicable to many conversations including in person and on the phone.<BR/>"When others oppose our views, wonderful opportunities are created to provoke learning. ... stay: 1) professional, 2) credible, and 3) appropriate. Often, we should ask, what does the research indicate?" <BR/><BR/>And your point of often we choose to ignore the remarks...frequently not the best response whether blogging or talking to someone. <BR/><BR/>In blogs and face to face conversations, we need to listen to others and feel free to express alternate views.<BR/><BR/>Thanks for the post.Lynette Spicerhttp://www.extension.iastate.edu/mt/civility/noreply@blogger.comtag:blogger.com,1999:blog-218353015398884058.post-47122825784433175482008-11-28T22:32:00.000-06:002008-11-28T22:32:00.000-06:00Excellent post Anne. Very helpful to those working with staff about blogging.Floydhttp://www.blogger.com/profile/04037087024943146451noreply@blogger.com